USPS Announces Latest Performance Update (Fall 2020)

Fall 2020 Performance Update from USPS

The U.S. Postal Service has received its fair share of press over the last few months.

In two recent posts, I explained the current status of the USPS, and shared an overview of the situation as well as my thoughts. But here’s a brief summary in case you’re unfamiliar.

The upcoming election is expected to prompt a flurry of mail-in votes, which was a major concern after the USPS not only announced delays but also cost-cutting initiatives like staffing reductions and overtime eliminations. Future voters and businesses alike voiced concerns.

Fortunately, the USPS elected to delay these initiatives after the public backlash. So, how has the USPS performed since announcing the postponement of its cost-cutting initiatives?

U.S. Postal Service Performance Update (Q3 2020)

On October 1, the USPS released their latest service performance report, which outlined mail delivery percentages. Here are the USPS’s key performance indicators for the week of September 19:

  • First-Class Mail: 84.23% of first-class mail was delivered on time, a 2.52% decrease from the week of September 12.

  • Marketing Mail: 88.68% of marketing mail was delivered on time, a 1.78% increase from the week of September 12.

  • Periodicals: 79.72% of periodicals were delivered on time, a 2.68% increase from the week of September 12.

The USPS attributed a portion of the First-Class Mail decline (1.2%) to Presort First-Class Mail going through the Great Lakes and Chicago Surface Transfer Center. According to the report, the USPS is actively working to address the issue by increasing staffing and reducing cycle times.

The USPS also announced it would “use additional resources to satisfy any demand and to ensure that all Election Mail is prioritized and delivered securely and on time.”

Sepire’s team continues to monitor the situation, and I’ll share any updates as the situation develops.

Boost Your Direct Mail Competency with CompliChain

In the meantime, if your company has struggled to deliver high-priority documents on time, we have a solution for you. Sepire’s proprietary technology, CompliChain, has helped our clients by providing complete transparency into their mail / compliant mail workflow.

We’ve successfully delivered over 2 million pieces of secure mail—well within our clients’ SLA windows. If delays have disrupted your business, let’s talk about how Sepire can help.

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