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Telehealth & Virtual Care | Condition-Specific & Chronic Care | Online Prescription Services | Behavioral Health | Remote Monitoring | Specialty Care
Omnichannel Communications for Digital Health
Deliver better health outcomes through better communication. Sepire helps you connect with your clients on their terms.
Sepire provides a completely customizable, extremely personalized, unbelievably flexible, and undeniably secure communications platform to help digital health players connect and engage.
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Home / Industries / Healthcare / Telehealth & Digital Health
Seamless Patient Communications for Telehealth
Powered by CompliChain. Scalable, effective, and engaging communications for digital health.
Over the past decade, digital health has changed the way healthcare works. By delivering a personalized, convenient, and accessible care experience, key players in the space have helped patients achieve better outcomes.
But no matter how innovative the care or disruptive the business model, manual, outdated communications can and will stand between you and the people you help.
If you suffer from template fatigue, dysfunctional workflows, or manual process pain, talk with our team about taking control over your communications with Sepire.
At Sepire, we specialize in helping digital health organizations streamline their workflows and deliver timely, accurate, and hyper-personalized communications at scale.
Real results from Telehealth leaders like you:
98%
Reduction in mailpiece templates used
(from 600 to 15)
40%
Reduction in time between data and delivery
(from 24 days to 14)
$1M
Response rate by aligning digital & direct mail
workflows.
17%
Ready to see how Sepire can help you?
Annual postage savings through compliance, discounts, & incentives.
Who We Help
At Sepire, we built our business on helping digital health organizations like yours create meaningful connections. Whether you’re tightly connected to a health system or providing a disruptive alternative to a traditional provider, we fit into the way you work, connect with the systems you use, and deliver the message you want to send—on-time, on-budget, online or off.
Remote Monitoring Services
Online Prescription Services
Chronic & Condition-Specific Care
Digital Therapy & Behavioral Health
Telehealth & Virtual Care Providers
Digital Health Communications Made Easier & More Effective
The right offering at the right time. It’s what made digital healthcare such a success in the first place. But no matter how innovative your solution, communicating it may always pose challenging. From outdated workflows to disparate systems, it’s easy to miss the mark or find yourself losing touch with customers. That’s where we come in.
From campaign planning to content creation, delivery, reporting, and refinement, we help organizations like yours to increase engagement and connect throughout the participant lifecycle.
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Reduce turn times, eliminate bottlenecks, and free yourself from the monotonous and laborious process of connecting with your audience.
By working with Sepire, organizations have saved millions in headcount, reduced lead times by weeks, and gained the flexibility they need to compete in an extremely challenging marketplace.
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From labor costs to postage savings, CAPEX reductions to scalable and growth-friendly pricing, Sepire saves you money across the board.
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Whether you need to send a few pieces, a few million, or a whole lot more, we’re ready to make it happen.
By combining our arsenal of modern printers and inserters, advanced technology, and unique process, we can rise to the occasion to deliver high volumes with unmatched performance.
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If it needs to get there, Sepire makes it happen. As a specialist in compliance-driven communications, our SLAs are sacrosanct and our guarantees are as good as gold.
Our customer communications management framework and internal process allows us to promise—and deliver 100% accuracy and on-time delivery, ensuring your communications meet critical quality standards every time.
So, whether you need a 12-hour turnaround or have a specific in-home date in mind, we’re ready to get the job done.
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In an industry with a tech stack and product requirement as complex as yours, it pays to partner with an organization who understands how to connect the dots to deliver the exact message you need.
At Sepire, our CompliChain solution is built to securely integrate with any of the communications tools you use today. From customer journey mapping tools to customer relationship management products, our secure API allows you to plan, segment, customize, and send on your terms.
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Today, it pays to connect with customers on their terms. Often, this means that direct mail is only one part of the equation. Most financial services customers want documents available both online and off. And they don’t want any hiccups in the process. And Sepire can help.
Powered by CompliChain, Sepire delivers a complete omnichannel customer communications management solution for organizations in the retirement services space.
From end-to-end encryption across email and SMS to ePresentment allowing customers to securely access invoices, bills, and other documents, we’re a complete provider of CCM.
And we’re happy to get you set up.
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Protected information stays that way. Physical security,
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Tame the template beast. Simplify workflows. And modernize your communications processes. Simply put, Sepire’s customer communications management platform was built to simplify the way you work.
Tailored to your unique needs, our platform empowers you to achieve seamless and efficient communications so that you can reach the right person at the right time—every time.
And the results speak for themselves. One client cut their template count from 600 to 15. Most measure turnaround time reduction in weeks. It’s just that simple.
Digital health communications is a unique balance. From patient acquisition, onboarding, and engagement to regulatory communications, billing, education, reminders, and more, there are dozens of things you may need—or want—to send. Whatever the message might be, we’re here to help you deliver it, securely and efficiently.
Sending What You Need—On-Time, On-Budget, Online or Off
Regulatory & Compliance Communications
HIPAA Privacy Notices & Authorization Forms
Consent & Authorization Forms
Informed Consent for Procedures & Treatments
Notice of Non-Coverage (Advance Beneficiary Notice – ABN)
State-Specific Telehealth Compliance Notices
Data Breach Notices
Terms of Use & Service Agreements
Patient Enrollment & Onboarding
Welcome Kits & Enrollment Packets
User Guides
App & Platform Navigation Instructions
Provider Directories & Network Participation Lists
Step-by-Step Setup Instructions for Wearable Devices & RPM Tools
First-Time Consultation Preparation Materials
Co-Branded Enrollment Communications
Engagement and Health Management
Appointment Reminders
Scheduling Confirmations
Treatment Plan Summaries & Follow-Up Instructions
Medication & Prescription Adherence Reminders
Chronic Disease Management Reports & Action Plans
Lifestyle & Behavioral Health Coaching Materials
Preventive Care & Wellness Program Notifications
At-Home Testing Instructions & Results Delivery
Billing & Financial Communication
Explanation of Benefits (EOB) for Telehealth Visits
Out-of-Pocket Cost Estimates & Payment Summaries
Digital & Mailed Invoices for Services Rendered
Payment Plans & Financial Assistance Information
Subscription & Membership Renewal Notices (for DTC Health Services)
Legal & Risk Management Documents
Medical Malpractice & Risk Disclosure Notices
Patient Grievance & Complaint Resolution Forms
Consent for Data Sharing & Research Participation
Release of Information (ROI) Requests
Corporate Agreements for Employers & Health Plans
Data Security & Interoperability Agreements
Clinical Outcome & Efficacy Reports for Digital Therapeutics
Employee & Provider-Facing Communications
Provider Onboarding, Credentialing & Licensing Verification Packets
Clinical Guidelines & Best Practices Communications
Compliance & Ethics Training Materials
Platform Training & Technical Support Documents
Secure Provider Messaging & EHR Integration Updates
Performance & Quality Improvement Reports
Co-Branded Telehealth
Communications
At Sepire, we are built for flexibility. Nowhere is this more prevalent than our ability to execute and deliver co-branded telehealth communications with ease. Thanks to our modern workflow and template management, every document you want to send can be sent with your brand and the provider, plan, or other partner you may choose.
Health Plan-Branded Telehealth Engagement Campaigns
Employer-Sponsored Digital Health Enrollment Kits
Provider-Recommended Digital Therapeutics & Virtual Care Resources
Customizable Patient Education Materials (e.g., Telehealth vs. Urgent Care Decision Trees)
Delivering Better Engagement & Higher Response Rates Every Time
Throughout the healthcare ecosystem, Sepire has delivered the security, flexibility, and scalability needed to get the job done—on-time and on budget.
With billions of documents delivered both online and off, companies who have trusted us have gotten all they needed and more.
Digital Healthcare Companies and those who serve them need to make the most of their communications both online and off. And Sepire can help.
Whether you’re looking to help connect in a world of overwhelming digital messaging or looking to use connected omnichannel communications to your advantage, our expertise in your unique space helps us help you.
So, whether the message is required, beneficial, or built to help you grow, we’re here for you.
Ready to get started? Drop us a line.
Let’s Talk
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