Fortune 500 Health Plan Finds Peace of Mind with Secure Print Partner
Industry
Healthcare
Vertical
Health Plan
Solution
CompliChain
Home / Case Studies / Fortune 500 Health Plan Turns to Sepire for Secure Workflows
Reliable, Secure, Transparent Printing & Mailing
Data breaches and security incidents are more common and costly than ever. And for companies in the health insurance space, who house some of the most important, coveted, and personal data, there’s no option but to protect it.
Because if a security incident does occur, the costs stack up. There’s the cost of remedying the situation and returning to normal operations. There’s the cost of losing business due to reputation damage. And that’s before the fines and penalties start to roll in.
In this industry, there’s no room for error—both internally and externally.
So when this large Fortune 500 Health Plan’s now-former partner suffered a security breach, the organization needed to pivot—and they needed to pivot fast.
The Challenge
First and most importantly, the company needed a partner who could deliver on the most stringent security requirements.
As a health plan, they needed to have response letters in the mail within 24 hours of receiving them.
And as a Fortune 500 company, they needed a partner who could scale to meet their needs.
Enter Sepire
That’s when they found Sepire. HITRUST-Certified, SOC 2 Type II Audited, and naturally HIPAA Compliant, Sepire naturally met the security requirements.
And with three RICOH Pro VC70000 Series Continuous Feed Inkjet Presses able to print six million sheets per day, we had the capacity as well.
Throughout the consultation process, we got to know who they were, what they needed, and how they were sending out mail.
And we were in turn able to customize and deploy our proprietary CompliChain solution to deliver exactly what they needed. Providing easy automation and unmatched transparency both into production and mail tracking, we met our SLAs so that they could easily meet theirs.
The Benefits
Security: The peace of mind that can only come from working with a HITRUST-Certified, SOC 2 Type II Print Partner.
Compliance: 24-hour turnarounds using Data Highway and CompliChain, allowing the company to meet their response time mandates.
Time savings: Sepire understood the process and designed a workflow that made it easy to get the results they were looking for.
Visibility: With standard and custom reports, our CompliChain solution delivered visibility into the entire process from job creation to delivery.
At a Glance
Sepire gave us the
peace of mind that we
would not be in the
dark when it came to
the critical nature of our
print and mail programs "
— Procurement Lead, Fortune 500 Health Plan
Objectives
Health Plan needed partner able to meet security requirements.
Letters needed to be created and sent within 24 hours.
Mail needed to be tracked throughout process.
Results
Same Day Mail
Secure Facility
Complete Transparency
Real-Time SLA Tracking
Minimized Risk
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Printing & Omnichannel Communications Solutions for Healthcare
From acquisition to engagement, meaningful connections make for better health outcomes. And better health outcomes benefit everyone involved.
At Sepire, we’ve spent our entire existence helping clients in the healthcare space make meaningful connections with patients at every stage of their lives.
With expertise in both secure communications and direct mail, we have the knowledge, skills, and expertise needed to help you get your message across.
HIPAA Compliant, HITRUST Certified, and a WBENC-verified Women’s Business Enterprise, our unique combination of technology, security, and supplier diversity makes us a unicorn in this business. And we’d love to help you.
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